Onsite Services

Solution Overview

Optimizing technology whenever it’s needed, wherever it’s located, with a partner you can trust.

Does your equipment require immediate attention? Or do you need help with installation or employee training? We offer onsite service programs tailored to meet each customer’s requirements across a variety of brands and equipment types, all backed by our expert technicians.

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Technology Supported

Mobile Computers

Printers

Point of Sale & Payments

Kiosks

Digital Signage

Time & Attendance Equipment

Wireless Connectivity

Network Systems

Security

Traffic Management

Speakers

IP Cameras

Our Capabilities

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Consultation & Support
New Location Deployment & Installation
Technology Refresh Deployment & Installation
Site Surveys & Facility Mapping
User Training
Cabling Infrastructure
Physical Asset Verification
Break/Fix Services
Preventative Maintenance
Project Management
Reclamation of Older Assets

Service requirements specified via an SLA basis
Annual, monthly or per request agreements available to meet your requirements
Requests submitted via online asset management platform, email or phone
No-contract terms available for trial
Solutions provided by technology specialists experienced in evaluating, designing and implementing IT strategies
Managed by a centralized dispatch center with highly responsive customer care
Backed by reliable network of thousands of technicians located throughout the United States and Canada

The TRG Difference

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BREADTH

We maintain the most comprehensive suite of services in the industry, offering a one-stop-shop solution agnostic across vendor, lifecycle stage and service. We’ve developed in-house capabilities in many areas that others outsource, including equipment financing, online asset management and a PCI-compliant key injection facility.

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GLOBAL REACH

We own facilities across the United States, Canada and Europe, maintaining the largest footprint in the market and offering one-stop-shop, global services.

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FLEXIBILITY

As a family-owned business, we’re nimble and maintain complete control over our company – the solutions we provide, the flexibility we offer and our reinvestment in the business. We’re relentless in our drive to find innovative, effective ways to enhance customer operations – and challenge conventional thinking along the way.

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SCALE

With more than 5,000 customers and 10M devices under management, we have the systems to scale our solutions and customer support in ways that our competitors cannot. We have a proven track record with customers of all sizes and across all industries.

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CULTURE

We’re a customer-driven organization comprised of dedicated, creative and knowledgeable individuals. We pair an unparalleled knowledge of technologies and best practices with a passion for customer service, innovation and continuous improvement.

Ready to experience the TRG difference?

We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee & customer experience and maximize ROI.